PlanetFiber Global ensures dependable international delivery through its Hong Kong trading center and China logistics network. We manage every stage — from order coordination and factory production to customs handling and shipment — to guarantee reliability and transparency for our global clients.
RFQ-BASED ORDER PROCESSPlanetFiber Global operates exclusively through the RFQ (Request for Quotation) system. This approach ensures customized pricing, accurate lead times, and optimized logistics for each order.Order Process:
Submit your RFQ through our website or directly to your PlanetFiber representative.
Our team will prepare a detailed quotation including:
Product MOQ
Production lead time
Shipping options and estimated costs (standard sea or express air)
Upon quotation approval, you will receive a Proforma Invoice.
Production or shipment begins after payment confirmation.
MOQ & PRODUCTION LEAD TIMEEach product category has a defined Minimum Order Quantity (MOQ) and an associated production schedule.
Production Time: Typically ranges from 15 to 45 working days after full payment, depending on product complexity and manufacturing load.
Ready Stock: If available, ready-to-ship quantities and estimated delivery timelines will be indicated directly in the quotation.
Pre-Production Samples: For customized or OEM projects, sample lead time will be quoted separately.
SHIPPING & DELIVERY TERMSPlanetFiber Global provides flexible international shipping terms to match your logistics preferences:
Incoterms Available: EXW / FOB China (standard) or CIF / DAP (upon request)
Delivery Methods:
Standard Shipping (Sea Freight): Cost-effective option with estimated delivery time included in your quotation.
Documentation: All shipments include invoice, packing list, certificate of origin, and compliance documents (e.g., IEC, ISO, RoHS) when applicable.
INTERNATIONAL PAYMENT TERMS
Payments are processed securely through PlanetFiber Hong Kong.
Accepted currencies: USD / EUR / RMB.
Payment method: International Bank Transfer (T/T).
Orders move into production or dispatch only after full payment confirmation, unless otherwise stated in the sales contract.
All transactions are handled under international compliance standards and verified banking procedures to ensure safety and transparency.
CUSTOMIZED & OEM SOLUTIONSPlanetFiber Global specializes in OEM and customized product distribution.Through our integrated Smart Process, customers receive end-to-end coordination — from specification and engineering validation to factory scheduling and logistics planning.Partners may qualify for our discount and cooperation programs based on order volume and long-term collaboration.
SUPPORT & AFTER-SALESEvery client is assigned a dedicated account manager who coordinates quotation, production, and shipment updates.After delivery, our support team remains available for warranty coordination, documentation requests, and repeat order management.